metro turf Terms and Conditions

You must be at least 21 years of age and physically located in the Philippines to register and use metro turf. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each person is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. metro turf reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with applicable regulations. If you believe your account has been accessed without your authorisation, contact support immediately.

All bets placed on metro turf are subject to the specific rules of the sport or event being wagered on, as displayed on the relevant betting page. Bets are only confirmed once you receive an on-screen confirmation; do not assume a bet is active until this confirmation appears. metro turf reserves the right to void any bet placed on an event that has already started orwhere odds were published in error. Maximum and minimum stake limits apply to all markets and are shown at the point of placing a bet. In the event of a dispute regarding a settled bet, the decision of metro turf's trading team is final, subject to any applicable regulatory review process. Winnings are credited to your account balance upon official settlement of the relevant event result.

All deposits and withdrawals on metro turf are processed in Philippine pesos (PHP) through approved local payment channels including GCash, Maya, and online banking. You may only deposit funds from a payment account registered in your own name; third-party deposits are not permitted and may result in account suspension. Minimum and maximum transaction limits apply and are detailed on the Deposit and Withdrawal pages respectively. Withdrawal requests are processed to the same payment method used for the most recent deposit wherever possible, as a fraud prevention measure. metro turf is not responsible for delays caused by your payment provider or bank once a withdrawal has been approved on our end. Any fees charged by your payment provider in connection with transactions are your own responsibility. If a deposit fails to appear in your account within the expected timeframe, contact support with your transaction reference number.

You agree not to use metro turf for any unlawful purpose or in any manner that could damage, disable, or impair the platform or interfere with other users' enjoyment of the service. Attempting to manipulate odds, exploit software errors, use automated betting tools, or engage in any form of collusion is strictly prohibited and will result in immediate account closure. Any winnings derived from prohibited conduct will be forfeited in full. You must not use the platform to launder money or conduct any transaction that violates Philippine anti-money laundering laws. Sharing your account credentials with any other person, or allowing another person to operate your account, is a breach of these Terms. metro turf monitors account activity for signs of prohibited conduct and reserves the right to suspend accounts pending investigation without prior notice. Confirmed violations may be reported to the relevant Philippine regulatory authorities.

metro turf is committed to promoting responsible gaming among all Filipino members and providing tools to help players stay in control of their betting activity. You acknowledge that sports betting and casino-style entertainment carry financial risk and should be treated as a form of entertainment, not as a source of income. If you feel that your betting behaviour is becoming harmful, we encourage you to visit our Responsible Gaming page for guidance and self-help resources. You may request account restrictions, cooling-off periods, or self-exclusion at any time by contacting our support team. metro turf reserves the right to impose limits on any account where we have reasonable concern about a player's welfare. Players who have self-excluded must not attempt to open new accounts; any such accounts will be closed and balances returned. We support the responsible gaming standards applicable to licensed operators serving the Philippines market.

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering an account, you consent to the collection and use of your information as described in that policy. metro turf does not sell or share your personal data with third parties for marketing purposes without your explicit consent. We may share data with regulatory bodies or law enforcement agencies where required by Philippine law. All data is stored securely and access is restricted to authorised personnel only. You have the right to request access to, correction of, or deletion of your personal data, subject to our legal obligations to retain certain records. For any data-related enquiries, contact our support team using the details provided on this site.

metro turf reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered members through the platform or via the contact details held on their account. Continued use of the platform after any changes have been published constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree with any revised Terms, you should stop using the platform and contact support to close your account. The most current version of these Terms will always be available on this page. All previous versions are superseded by the current published version.

These Terms and Conditions are governed by the laws of the Republic of the Philippines. Any dispute arising from your use of metro turf that cannot be resolved through our internal complaints process will be referred to the appropriate Philippine regulatory authority or court of competent jurisdiction. You agree to attempt to resolve any dispute informally by contacting our support team before initiating any formal proceedings. metro turf's liability to you in connection with your use of the platform is limited to the amount of funds held in your account at the time the dispute arises. We are not liable for any indirect, consequential, or incidental losses arising from your use of the platform. Nothing in these Terms limits any rights you may have under applicable Philippine consumer protection legislation. These Terms constitute the entire agreement between you and metro turf with respect to your use of the platform.